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Director of Enterprise & Process Excellence

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Liberty Mutual
Full Time position
Listed on 2026-07-22
Job specializations:
  • Business
    Change Management, Business Analyst
  • Management
    Change Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 163500 - 229500 USD Yearly USD 163500.00 229500.00 YEAR
Job Description & How to Apply Below
Position: Director of Enterprise Change & Process Excellence

Liberty Mutual's Global Risk Solutions North America is seeking a GRS Business Operations Director to lead portfolio governance, change management, and process optimization across underwriting, operations, product, distribution, claims, and data. This role coordinates enterprise initiatives and drives adoption at scale for frontline teams.

The position collaborates with senior leaders to shape strategy, align demand with capacity, and ensure consistent governance across a 20+ initiative

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