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Senior Salesforce BA - Drive Process Excellence

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Blue Cross Blue Shield of Massachusetts
Full Time position
Listed on 2026-07-23
Job specializations:
  • Business
    Change Management, CRM Systems & Management, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 127620 - 155980 USD Yearly USD 127620.00 155980.00 YEAR
Job Description & How to Apply Below
Position: Senior Salesforce BA - Drive Process Excellence & Change

Blue Cross Blue Shield of Massachusetts, Boston, seeks an experienced Salesforce Business Analyst to analyze complex business needs, design solutions, and drive process optimization across commercial operations.

You will collaborate with SMEs, end users, and development teams to translate requirements into Salesforce configurations and automation, lead change enablement, and develop dashboards for KPI tracking.

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Position Requirements
10+ Years work experience
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