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Hybrid Technical Success Manager; Austin AI Platform

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Port
Full Time position
Listed on 2026-07-24
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Technical Success Manager (Austin) for AI Platform

Port is seeking an experienced Technical Customer Success Manager to help customers leverage the Agentic Engineering Platform from onboarding through adoption. You will serve as a trusted advisor, understand customer objectives, and coordinate with Sales, R&D, and Marketing to drive success.

In a hybrid role based in Austin, you will design tailored success strategies, monitor technical health, and identify expansion opportunities while delivering measurable value for enterprise customers.

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