Operations Support Director

Req

Region:
Americas

Country: USA

Province:
New Hampshire

City:
Remote Employee US (Hybrid)

We are looking for a visionary Operations Support Director to drive our global operational and quoting strategies from within. In this role, you will work with cross-functional managers, collaborate directly with executive leadership, and shape the long-term strategic direction of our multi-national operations. From architecting advanced Manufacturing Execution Systems to defining winning quote strategies for major new business opportunities, your decisions will directly influence our global market success.

If you have a knack for driving continuous improvement, and turning high-level business development strategies into operational realities, we want to hear from you.

Performs tasks such as, but not limited to, the following:

• Defines operational quote strategy for the company to support operational needs as well as strategic and growth initiatives.

• Organizes and chairs quote performance reviews with the executive team.

• Logs and tracks corrective actions.

• Works with Operating units to find optimum solutions for asset and resource requirements.

• Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.).

• Develops Operational solutions necessary to support and satisfy Business Development strategies.

• Anticipates requirements for new market initiatives and provides leadership to prepare the Operating Units to succeed.

• Study, recommend, implement necessary Manufacturing Execution Systems (ie. SFC, SFR, etc.) to provide Operating Units with the tools they need to efficiently and effectively run their business.

• Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change.

• Support/direct site quotecell quoting activities within the segment.

• Evaluates cost models and develops manufacturing strategies for new customer opportunities.

• Benchmark new opportunity cost models with existing products to understand competitiveness.

• Recommends cost model guidelines (TPS/PCM) for new customer opportunities.

• Evaluates win/loss information to determine any improvements within the quotecell.

• Participate/direct in the quote strategy meetings on new business opportunities.

• Recommend site locations for new business opportunities.

• Drives continuous improvement utilizing Closed Loop analysis and supports operational elements related to repricing activities.

• Act as a liaison between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information.

• In-depth knowledge and understanding of Production and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.

• In–depth knowledge of manufacturing, the production process and the tools and equipment used in the process.

• Excellent analytical, negotiation and problem resolution skills.

• Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics.

• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.

• Ability to effectively communicate with a wide variety of internal and external customers and the senior management team.

• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment.

• Extensive experience in World Class Manufacturing/Lean implementation.

• Strong communication and presentation skills.

• Ability to work effectively cross functionally and with other sites to achieve objectives.

• Strong PCBA/Box Build operations process background.

• Excellent business, analytical, negotiation and problem resolution skills.

• Previous Program Management / Manufacturing Eng experience.

• Strong financial acumen.

• Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust,…