Business Operations Manager; Boston

XSET is a creator-led media platform operating at the intersection of gaming, sports, music, fashion, entertainment, and internet culture.

We develop and operate premium creator-led entertainment franchises, original IP, and digital media experiences that connect many of the world’s leading brands with highly engaged Gen Z and young millennial audiences.

Through strategic partnerships with Fortune 100 brands, media agencies, entertainment companies, and creators, XSET delivers integrated media solutions spanning creator partnerships, premium video, live streams, social content, branded entertainment, experiential activations, and digital media distribution.

As XSET continues to expand its creator network, premium media offerings, and original franchise IP, we’re looking for exceptional talent to help shape the future of creator-led media and advertising.

XSET is seeking a highly organized and motivated Business Operations Manager to work directly alongside our Chief Revenue Officer and support the day-to-day execution of XSET’s commercial organization.

This role serves as the operational partner to the Chief Revenue Officer, helping manage executive priorities, organize strategic initiatives, coordinate internal teams, and ensure critical business objectives continue moving forward.

Success in this position requires exceptional organization, outstanding communication skills, intellectual curiosity, and a proactive mindset. We’re looking for someone who is hungry to learn, eager to take on new challenges, and excited to grow alongside one of the fastest-growing creator-led media companies.

This role is ideal for someone early in their career who thrives in a fast-paced entrepreneurial environment and wants to accelerate their professional growth by working directly alongside executive leadership.

Boston, Massachusetts. This is a full-time, in-office position working directly alongside the Chief Revenue Officer.
Candidates must be located in or willing to relocate to the Greater Boston area.

You’ll work across nearly every aspect of XSET’s commercial organization—from business development and strategic partnerships to sales operations, executive communications, client deliverables, and cross-functional initiatives.

Every day is different. One morning you may be preparing executive briefing materials, organizing priorities, and summarizing client meetings. That afternoon you may be coordinating with the sales team, tracking business initiatives, assisting with proposals, or ensuring important projects continue moving forward.

This role is designed for someone who enjoys becoming indispensable—bringing organization, accountability, and operational excellence to a fast-moving executive team.

Executive Operations

• Serve as the primary operational partner to the Chief Revenue Officer across daily priorities and strategic initiatives.
• Manage executive priorities, schedules, meetings, and strategic initiatives.
• Prepare executive meeting agendas, briefing materials, and business updates.
• Prepare concise summaries of meetings, client conversations, and email threads while identifying key action items and recommended next steps.
• Track commitments and proactively follow up with internal team members to ensure deadlines, action items, and strategic initiatives remain on track.
• Organize executive communications, presentations, reports, and business documentation.
• Anticipate executive needs by identifying priorities, resolving issues proactively, and helping the Chief Revenue Officer operate at maximum effectiveness.

• Assist with sales presentations, proposals, contracts, and client-facing materials.
• Maintain CRM organization, pipeline updates, sales reporting, and operational tracking.
• Help coordinate meetings, internal priorities, and business initiatives across departments.
• Execute projects assigned by the Chief Revenue Officer and sales leadership.

• Partner with Sales, Marketing, Finance, Creator Management, Production, Legal, and Executive Leadership.
• Summarize meetings, lengthy email threads, and business discussions…