Development Operations & Communications Coordinator

Description

Who We Are:

Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Massachusetts. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to apprenticeship and entrepreneurship.

Today, that legacy has evolved into an accredited college that delivers accessible tech and trade education to level the playing field for aspiring talent.

With a mission to deliver transformative technical and trade education that leads to economic advancement, Franklin Cummings Tech offers a unique mix of certificates and degrees that appeal to enterprising students from Eastern Massachusetts and respond to employer demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation, helping to spur incredible growth in the past four years.

Franklin Cummings Tech educates more than 1,000 learners annually across three student types:
1) certificate and degree seekers,
2) continuing education enrollees, and
3) early college students. As evidence that our mission holds resonance student enrollment is up and Fall 2027 applications have sailed 16% year over year.

We seek optimistic, data-informed, and dedicated colleagues who are eager to increase student success outcomes and boost total enrollment to 1,500 learners by 2030. Join us in this mission-driven work.

The Development Operations & Communications Coordinator is a full-time role dedicated to enhancing donor engagement and advancing fundraising goals for the college. Responsibilities include creating compelling fundraising appeals and digital communications, conducting donor and prospect research, managing development CRM records, and coordinating event logistics. The coordinator collaborates across the development team and college leadership to deliver high-quality donor-facing materials and ensure successful campus events.

The following duties are representative of the work performed in this position. Other duties may be assigned based on organizational needs.

• Create fundraising appeals from start to finish, including drafting content, formatting emails in Constant Contact, and selecting target audiences.
• Create, schedule, and monitor social media posts across platforms to support development activities, preparing analytical reports on engagement and reach.
• Design and edit promotional graphics in Canva for events, appeals, sponsorship recognition, stewardship and other communication channels.
• Create and maintain webpages as needed for the development website.
• Develop PowerPoint presentations to communicate the institutions programs and future plans to donors.
• Create targeted communications for alumni engagement and analyze resulting participation data.

• Conduct research on donors and prospects to create comprehensive profiles for leadership prior to events, meetings, and donor tours.
• Utilize college databases to effectively prepare data used in funding proposal LOIs and applications as well as stewardship and grant reports.
• Draft and prepare reports, one-pagers, research summaries, and donor-facing materials upon request.

• Assist with general event preparation by coordinating event logistics, timelines, guest communications, material production, event follow-up tasks, and stakeholder approvals to ensure a seamless experience.
• Provide operational support by entering contact reports into the CRM (currently Donor Perfect moving to Jenzabar), performing data entry, and maintaining database accuracy.
• Provide general administrative and project assistance to the supervisor and other team members.

• Bachelor’s degree in…