Business Process Manager – Parametric

• Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artefacts.
• Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts and unresolved ownership before solution decisions are made.
• Assess change across people, process, platform and data, translating process insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models, using BPMN and other structured artefacts appropriate to the decision being supported.
• Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modelling conventions and reusable process assets.
• Maintain enterprise process knowledge, ensuring process information is governed, reusable and provides consistent inputs into business and technology decisions.

• 8+ years' experience in Business Process Management, Operating Model Design, Business Analysis or Business Architecture.
• Strong end-to-end process thinking with the ability to decompose complex, cross-functional business processes.
• Experience supporting complex cross-functional change within large organizations (financial services preferred).
• Confident facilitator who can challenge assumptions and build consensus across multiple stakeholder perspectives.
• Ability to adapt approach, depth and communication style to suit different stakeholders, enabling effective collaboration and informed decision making across cross-functional teams.
• Experience producing structured process artefacts that inform business and technology decisions.
• Proficient in BPMN and process modelling tools (e.g. Signavio, Visio or Lucid).
• Advanced Microsoft Office, collaboration tools (Confluence) and emerging AI productivity suite.
• Working knowledge of workflow solutions such as Camunda is a strong advantage.
• Industry credentials in one or more of the following domains are highly desired:
  Business Process Management, Process Architecture / Business Architecture, Operating Model Design, and Enterprise Transformation.
• Demonstrated ability to think beyond process mapping to understand how organizations operate.
• Can turn ambiguity into structured analysis and practical outcomes.
• Demonstrated balance of strategic thinking with hands-on delivery.
• Passion and skill for building frameworks, standards and repeatable ways of working.
• Someone who sees process as a tool for better business outcomes, not just documentation.

Demonstrates expertise in Business Process Management and Operating Model Design, with a strong ability to facilitate workshops and produce structured process artefacts that drive informed business and technology decisions. Proficient in BPMN and process modelling tools, with a focus on building frameworks and standards for effective collaboration and implementation.

• Business Process Management
• Operating Model Design
• BPMN Proficiency
• Facilitation Skills
• Cross-Functional Change Management

• Business Process Management
• Operating Model Design
• Process Modelling
• Structured Process Artefacts
• Change Management
• Process Analysis
• Data Impact Assessment
• Decision-Ready Artefacts
• Framework Development
• Process Governance

• Facilitation
• Consensus Building
• Adaptability
• Collaboration
• Strategic Thinking

• Business Process Management
• Business Architecture
• Enterprise Transformation
• Process Architecture
• Financial Services

• BPMN
• Signavio
• Visio
• Lucid
• Microsoft Office
• Confluence
• AI Productivity Suite
• Camunda