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Strategic CSM: Revenue Growth & Retention

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Gryphon AI
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below

Gryphon AI is seeking a Customer Success Manager to drive adoption, value realization, and long-term retention across onboarding through renewal.

This role partners with Sales, Product, and Support to ensure successful implementation, measurable outcomes, and expansion opportunities. You will proactively address risks, reduce churn, and deliver ROI-driven conversations with executives.

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