Lead Director, New Business Operations and Enablement, Trade Strategy & Innovation

Sales Operations And Enablement Lead Director Of Life Sciences Innovation

CVS Health is seeking an experienced executive to serve as the Sales Operations and Enablement Lead Director of Life Sciences Innovation focused on supporting New Business Development to improve presentation, negotiation, contracting, and invoicing processes. This leader partners closely with New Business Development, Product Development, Legal, and Data Insight and Analytics to ensure contract execution, invoicing accuracy, revenue realization, and scalable commercial enablement.

The role will manage operational components of pharmaceutical manufacturer partnerships, including enhanced services contracting, invoicing, pipeline tracking, and sales enablement activities. Success in this role requires strong analytical capability, attention to detail, and the ability to present updates to senior leadership and operate effectively across teams.

• Manage financial obligations associated with enhanced services agreements with pharmaceutical manufacturer partners, ensuring alignment with contractual terms and internal governance requirements.
• Monitor and track enhanced services milestones that trigger invoicing, reporting deliverables, and other contractual commitments.
• Own the end-to-end enhanced services invoicing process, ensuring billing accuracy, compliance with contract terms, and timely receipt of payment.
• Partner closely with New Business Development to track and report partnership opportunity pipeline, contract status, and associated revenue.
• Represent the New Business Development organization in the development of enhanced services marketing and sales materials, ensuring clear communication of the solution's value-proposition.
• Coordinate industry conference and tradeshow activities, including development of presentation materials, meeting agendas, leadership preparation, scheduling, and related logistical support.
• Identify and implement process improvement and reporting enhancements that reduce administrative burden and increase operational efficiency for the New Business Development team.
• Track New Business Development contracting progress and proactively coordinate with internal stakeholders to streamline feedback cycles and accelerate time to contract execution.

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders.

• Experience building, scaling, or supporting sales operations and enablement, including onboarding, training, marketing collateral content, and continuous learning initiatives.
• 8+ years' experience, ideally with a strong understanding of pharmaceutical manufacturer market access models and patient education and engagement solutions.

Bachelor's degree in Healthcare, Business, Finance, Economics, Operations, or related fields.

The typical pay range for this role is:

$ - $

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.