CX Programs Lead: Data-Driven & Cross-Functional
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-07
Listing for:
Socket.dev
Part Time
position Listed on 2026-08-07
Job specializations:
-
Business
Job Description & How to Apply Below
Socket.dev is seeking a strategic, data-driven Program Manager to lead and scale our Customer Experience (CX) programs. This role translates the CX vision into measurable business value, builds scalable processes, and implements frameworks that drive satisfaction and long-term impact.
You will partner cross-functionally to align CX initiatives with business goals, track outcomes, and optimize operations through data insights and experimentation. Based in Boston or Austin, in-office 3 days weekly.
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