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Experience Manager: Lead Guests & Show Ambassadors
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-07
Listing for:
MUSEUM OF ICE CREAM
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
Museum of Ice Cream in Boston seeks an experienced Experience Manager to lead Show and Service Ambassadors and performers on the museum floor. You will balance hospitality, operations, and creativity to deliver unforgettable guest moments while upholding brand standards.
You will supervise daily guest experiences, staffing allocations, and safety, while coaching a high-energy team to maintain JOY and efficiency. This is a hands-on leadership role in a fast-paced attraction.
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