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Global Head of Critical Accounts & Customer Health
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-08
Listing for:
MongoDB
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Risk Manager/Analyst
Job Description & How to Apply Below
MongoDB is seeking a senior leader to own and build the Critical Accounts program while shaping the Customer Health Platform. You will define the global operating model, drive cross-functional execution, and deliver executive-level visibility into portfolio health and risk management.
The role requires extensive experience in building programs, leading teams, and coordinating with Product, GTM, and Engineering to scale customer intelligence and risk mitigation across the company.
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