Enterprise Customer Success Manager - Trusted Advisor
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-10
Listing for:
CBTS
Full Time
position Listed on 2026-08-10
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
CBTS is seeking a Customer Success Manager to own a portfolio of enterprise accounts post-sale, serving as the trusted advisor who links CBTS capabilities to client business outcomes.
You will build tailored success plans, lead executive business reviews, and drive retention by forecasting risk and coordinating with Sales and Support. Strong communication and financial acumen are essential.
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