Product Manager

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

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Assists Managers in delivering the desired product and platform outcomes from initial conception to implementation and support.

• Actively contributes in driving the product vision and approach, after sound product research and discovery through modern product discovery practices
• Performs primary and secondary research; executes and tracks the product/platform strategy
• Ensures clear and unambiguous translation of the Product Value Roadmap of deliverables to enable the product team to complete work
• Ensures adherence to the Product Value Roadmap set by Product Managers and Product Leadership
• Drafts user stories and ensures they are clearly understood by the cross-functional product teams
• Ensures product requirements are gathered and prioritized
• Ensures commitment to and tracking of clear Product Metrics, under guidance from Managers
• Drives the execution of product development in collaboration with Product Team members comprised of Product Design, Technology & Data Science
• Tracks/drives Product Metrics and success goals under the guidance from Managers
• Adheres to modern product management practices and standards; provides periodic status updates
• Supports Product Managers and Senior Product Managers in product demos
• Supports in achieving the Product OKRs Performance Measures
• Adherence to agreed product roll-out timelines
• Achievement of Product Metrics
• Achievement of Product OKR's
• Product Team Performance
• Number of domain and product certifications Performance Areas
  1. Plan to develop outstanding products and platforms
• Strong research enabling sound Product Discovery
• Co-facilitates Discovery Sprints under guidance from Product and Senior Product Managers
• Writes and articulates impressive user stories by capturing and translating solutions for identified user problems into product features that deliver value and impress users
• Executes early feasibility risk mitigations through product prototyping/POCs

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Ability to understand and articulate the core positioning, messaging, and value propositions of the product
• Ability to support product demos to customers/end users
• Ability to define the user experience, to be incorporated into the User Design
• Aptitude in creating user stories
• Ability to create market, customer, and competition research based on understanding of market trends, partner ecosystems, and competitive strategies
• Capable of motivating the team to build and deliver impressive products Knowledge Examples
• Domain / Industry Knowledge — Working knowledge of standard business processes within the relevant industry vertical and customer business domain
• Technology Trends Knowledge — Demonstrates broad knowledge of technology trends related to multiple inter-related technologies
• Proficient in user story writing
• Knowledge of market trends, partner ecosystems, and competitive strategies
• Proficient in product documentation
• Expertise in people management
• Knowledge of technology trends and architectures

Compensation can differ…