Head of Wealth Management Business Performance & Field Support

Job Title

Effective execution of advisor lifecycle management, compensation infrastructure, regulatory and operational controls, and business performance analytics, while enabling scalable growth and strong advisor productivity.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.

Provides leadership over sales and distribution support infrastructure, ensuring advisors have the tools, processes, and insights needed to grow and retain client relationships.

Partners with sales leadership to drive advisor productivity, practice management, and field engagement initiatives.

Supports referral programs and collaboration with banking partners, including QKA alignment and optimization.

Enables advisors and field leaders with the tools, processes, insights, and operating support needed to grow and retain client relationships, strengthen practice management, and improve the advisor experience.

Oversees advisor onboarding and offboarding processes, ensuring efficient, compliant transitions across the advisor lifecycle.

Partners with field leadership to support organizational structure, territory alignment, and advisor engagement models.

Establishes consistent processes and governance for field support functions.

Leads design, implementation, and ongoing governance of advisor compensation plans aligned to firm strategy and regulatory expectations.

Oversees vendor relationships for compensation administration and ensures accuracy, transparency, and timeliness of payouts.

Develops and maintains internal goaling methodologies tied to performance, growth, and profitability metrics.

Develops analytics framework to assess advisor performance, productivity, and profitability across segments.

Delivers actionable insights to senior leadership and field management to support strategic decision-making.

Partners with Finance and Data & Analytics teams to ensure data integrity and reporting consistency.

Leads governance across conflicts of interest management, incident management and escalation protocols, privacy and data protection programs and End-User Computing (EUC) governance.

Ensures adherence to SEC/FINRA regulatory requirements and internal risk frameworks.

Drives continuous improvement of controls, documentation standards, and audit readiness.

Oversees advisor licensing and registration processes, ensuring compliance with all regulatory requirements.

Maintains proactive oversight of registration status, continuing education, and jurisdictional requirements.

Partners with Compliance to manage regulatory examinations and inquiries.

Leads vendor governance framework across administrative functions, including compensation partners and operational vendors.

Establishes performance standards, service level agreements (SLAs), and ongoing monitoring processes.

Ensures appropriate risk management and due diligence for all third-party relationships.

Owns and maintains Business Continuity Planning (BCP) framework for the wealth business.

Ensures operational resilience through testing, scenario planning, and recovery readiness.

Coordinates with enterprise risk and technology teams on disaster recovery alignment.

Acts as a key liaison across Wealth, Banking, Risk, Compliance, Finance, and Technology.

Drives cross-functional initiatives to improve client and advisor experience.

Builds and leads high-performing teams, fostering a culture of accountability, control discipline, and continuous improvement.

Drives disciplined execution, scalable growth, advisor productivity, compensation governance, vendor performance, regulatory readiness, control effectiveness, data integrity, business continuity readiness, and analytics-informed decision-making across the wealth business.

Builds and leads high-performing teams, fosters accountability and control discipline, promotes continuous improvement, and influences senior stakeholders across Wealth, Banking, Risk, Compliance, Finance Technology, and Data and Analytics.

Education & Experience:

Bachelor's Degree required

15+ years of…