Growth Operations Manager – US Growth

L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industryexpertiseand rigorous, evidence-based insight to global corporations, growthcompaniesand private equity investors, helping them turn strategy into action.

How do we deliver impact?

It’sthe people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership,inclusion and continuous learning. Across every level, curiosity unites us and challenge excitesus.

Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit

Overview of Role

L.E.K. Consulting is hiring a Growth Operations Manager to serve as the operational backbone of our US commercial growth function. This is a high-impact role for a sharp,organized, and commercially curious operator who thrives at the intersection of process design, AI-enabled workflows, and cross-functional execution.

You will work closely with the Chief Growth Officer and support the GTM Lead, Digital Marketing Lead, and three BD leads to keep the function running with precision. Think of thisrole assomeone who makes things happen, holds the function accountable to its operating rhythms, and brings relentless focus on efficiency and improvement.

Key responsibilites

Operations andprogrammanagement

• Serve as the operational right hand to the CGO: own intake,prioritization, and tracking of cross-functional growth initiatives
• Manage the operating cadence of the US Growth function, including leadership meetings, planning cycles, and cross-team coordination
• Support the GTM Lead, Digital Marketing Lead, and BD leads on process design, reporting, and operational standards(e.g.content production and promotion process and tools, attribution reporting, overall performance reporting,annual GTM planning, etc.)
• Act as escalation point forprioritizationand sequencing conflicts across teams

AI and process improvement

• Drive AI and automation adoption across the Growth function,identifying and implementing tools that reduce manual effort and improve output quality
• Partner with the CGO to define and continuously improve the operational infrastructure of the function: workflows, intake processes, SLAs, and activation standards
• Train teams on AI-enabled tools and build adoption habits across BD, GTM, content, and events
• Benchmark the function's use of technology andidentifygapsrelativeto best practice

Reporting and special projects

• Support Digital Marketing Lead on CRMdataintegrity, reporting frameworks, and dashboard production
• Produce executive-ready performance summaries and ad hoc analysis for CGO and leadership audiences
• Lead or co-lead special projects assigned by the CGO, ranging from annual planning toorganizationaldesign work
• Identify patterns across Growth function data and surface insights that inform prioritization

Budget stewardship and vendor operations

• Support budget tracking, vendor invoice management, and financial reconciliation for the Growth function in partnership with the CGO,finance and other Growth function leads
• Maintain spend tracking and flag variances or risks to budget ownersin a timely manner

Qualifications

The right candidate is a high-performing operator with strong analytical instincts, genuine enthusiasm for AI tools, and the maturity to work effectively with senior stakeholders.

• 6–9years of experience in operations,program management, marketing operations, or aPMOcapacity in professional services or B2B
• Demonstrable experience implementing AI or automation tools in a marketing,…