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Senior GovTech CSM - Drive ROI & Adoption
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-24
Listing for:
OpenGov Inc.
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Open Gov Inc. in Boston, MA is seeking a Senior Customer Success Manager III to own a portfolio of ~40 high-impact public-sector customers. You will drive strategic initiatives, align Open Gov’s platform with government goals, and act as a trusted advisor to executive leaders.
You will guide customers through complex change, deliver measurable ROI, and partner with Sales, Product, and Support to ensure long-term retention and growth. This is a senior, high-touch role requiring travel ~25–30%.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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