GCM Transformation and Portfolio Office Head

Accountabilities

• Lead end-to-end planning, governance, and execution of enterprise GCM initiatives (scope, milestones, dependencies, decision points, ownership, critical path).
• Establish and maintain integrated program plans across work streams for visibility into progress, risks, resources, financial implications, and delivery outcomes.
• Drive disciplined execution via governance forums, executive-ready materials, decision tracking, action management, and proactive escalation of issues.
• Partner with senior functional/GCC leadership and stakeholders (Finance, HR, DD&T, Legal, Transition Management, Change Management, external partners) to align priorities and resolve interdependencies.
• Serve as trusted advisor to translate program activity into insights, trade-offs, recommendations, and executive narratives.
• Manage portfolio-level risk, issues, dependencies, and mitigations with clear accountability.
• Oversee financial governance (budget tracking, variance analysis, service delivery implications, investment/value recommendations).
• Embed business continuity into planning, transition activities, governance materials, and leadership updates.

• Bachelor’s degree required; advanced degree preferred.
• 15+ years leading large-scale enterprise programs/transformations/operating model implementations (ideally GBS/GCC).
• Professional certification in project/program/portfolio/transformation/change management preferred.

• Enterprise program/portfolio governance, scalable operating routines, and executive decision enablement.
• Advanced risk/issue/dependency and business continuity management; escalation and executive-level risk communication.
• Strong financial and business acumen.
• Advanced Microsoft Office, executive reporting, project tracking, and portfolio management.
• Executive presence; ability to influence across a global matrix; strategic, organized, outcome-oriented; strong communication.

• Fluent in English