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Principal PM, AI-Driven Customer Portal
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-31
Listing for:
Quiet Capital
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
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Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
OnRamp is hiring a Principal Product Manager to own the customer-facing portal and the AI-powered engagement layer that powers interactions across the customer lifecycle.
You will define best-in-class end-user experiences, build the roadmap, and ship it. You’ll own Aero AI’s customer-facing agent capabilities, surfacing guidance, nudges, and context-aware escalations to keep users moving and engaged.
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