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Scaled CS Architect: Education, Automation
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-31
Listing for:
Apply
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Lovable in Boston is seeking a senior customer success leader for a hybrid role that blends building scalable education programs with direct account ownership. You’ll drive onboarding, adoption, and retention for a cohort of customers while designing curricula, webinars, and lifecycle communications.
You’ll own a book of hundreds of scaled accounts, guiding admins, coordinating with Support, and surfacing product insights to cross-functional teams.
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