Senior Manager, Business Process Excellence- Leo , Leo

Position: Senior Manager, Business Process Excellence- Amazon Leo , Amazon Leo
Description

Project Leo is Amazon's low Earth orbit satellite broadband network. Our mission is to deliver fast, reliable internet

to customers and communities around the world. To support that mission, we are building enterprise platforms

that scale across manufacturing, supply chain, and business operations as the company expands across factories,

product lines, and lines of business.

Export Control:
This position requires that the candidate selected be a U.S. Citizen to comply with U.S. government
- imposed requirements related to the nature of the work and/or where it will be performed.

We are seeking a Senior Manager, Business Process Excellence to serve as the connective tissue across Amazon

Leo's manufacturing and finance enterprise application landscape. This role is accountable for end-to-end process

architecture and Design Authority governance spanning the full digital thread, from product engineering through

manufacturing execution, distribution, and financial close.

This is not a functional workstream ownership role. Individual application domains (ERP, PLM, MES, SCP, WMS, and

others) are owned by their respective Enterprise Applications Functional Leaders. This role works collaboratively

across those functional owners to ensure that processes connect seamlessly at organizational boundaries, that

handoffs are well-defined, and that the full value stream operates as a single integrated chain rather than a

collection of isolated functional solution

Key job responsibilities

This role is accountable for:

Design Authority governance: formal decision rights to approve or reject cross-functional solution designs before

application engineering build begins, ensuring clean-core alignment, downstream impact awareness, and end-to
- end coherence

End-to-end process architecture: defining target-state process models, integration specifications, cross-boundary

handoffs, and acceptance criteria across the full digital thread

Cross-functional process standards: establishing how processes connect across organizational boundaries, such as

engineering change flows from PLM through BOM through procurement through production through cost

settlement

Process performance accountability: defining outcome metrics, measuring end-to-end cycle time, and diagnosing

whether breakdowns stem from process design gaps, system gaps, or governance gaps

A day in the life

Process Architecture and Cross-Boundary Design

Define the target-state process architecture for end-to-end value streams spanning:
Design-to-Release, Simulate
- to-Validate, Plan-to-Produce, Source-to-Pay, Manufacture-to-Deliver, Inventory-to-Distribute, Record-to-Report,

Asset Lifecycle, and Service and Returns.

Map current-state processes and identify fragmentation, manual workarounds, and cross-functional handoff

failures between domains.

Architect how processes connect at organizational boundaries, specifying where handoffs occur, who owns each

segment, and how process performance is measured across the chain.

Design cross-functional process standards that span multiple teams and systems, such as engineering change flows

from PLM through BOM through procurement through production through cost settlement.

Solve for financial granularity of the cost of manufacturing for each product line, ensuring process design supports

accurate cost capture end-to-end.

Design Authority and Governance

Establish and lead the Design Authority forum: approve or reject cross-functional solution designs before build,

based on clean-core alignment, business value, downstream impact, and validated adoption plans.

Define process ownership, RACI matrices, and governance forums, ensuring each end-to-end process has a single

accountable owner even when it crosses multiple teams and systems.

Ensure process design decisions support ITGC, GRC, auditability, segregation of duties, and finance-safe operational

execution.

Lead process architecture reviews for major initiatives, ensuring new capabilities integrate with existing end-to-end

flows rather than creating isolated point solutions.

Collaborative Process Design with Functional Owners

Partner with ERP domain leaders and functional architects to ensure process designs are…