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Product Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: U.S. Bank
Full Time position
Listed on 2026-09-08
Job specializations:
  • Business
    AI Business & Operations, Change Management
  • IT/Tech
    AI Business & Operations, Change Management
Salary/Wage Range or Industry Benchmark: 118000 - 139000 USD Yearly USD 118000.00 139000.00 YEAR
Job Description & How to Apply Below

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

The Product Manager, AI & Workflow Transformation, will lead an Agile team supporting Global Corporate Trust (GCT), driving AI-enabled solutions that improve business processes, increase operational efficiency, and enhance stakeholder experiences. This role partners closely with business and technology teams to understand current-state processes, identify future-state opportunities, and deliver scalable product solutions aligned with strategic objectives. Serving as the product expert, this individual will own backlog management, roadmap execution, prioritization, and delivery while ensuring successful adoption of new technologies and AI-driven capabilities.

Key Responsibilities Product Strategy & Ownership
  • Define and execute the product vision, roadmap, and priorities for AI-related capabilities supporting GCT.
  • Identify opportunities to re-engineer business processes through AI, automation, and workflow optimization.
  • Partner with stakeholders to understand business needs, gather feedback, and translate requirements into scalable product solutions.
Agile Product Leadership
  • Manage and prioritize the product backlog, including epics, features, and user stories.
  • Lead backlog refinement sessions, define acceptance criteria, and ensure alignment across business and technology teams.
  • Collaborate with Scrum Masters, Product Managers, and cross-functional partners to manage dependencies and support delivery planning.
AI & Workflow Transformation
  • Drive AI-enabled initiatives that enhance productivity, decision-making, and operational effectiveness.
  • Partner with technology teams to deliver governed, scalable, and business-aligned AI solutions.
  • Support the evaluation and adoption of emerging AI tools, platforms, and capabilities.
Stakeholder & Adoption Leadership
  • Collaborate with the Senior Product Manager to execute product strategy and communicate priorities, timelines, and outcomes.
  • Coordinate user acceptance testing and validate delivered solutions meet business expectations.
  • Lead readiness, change management, and adoption activities to ensure successful implementation of new capabilities.
Basic Qualifications
  • Product Management experience.
  • Typically, 5-10 years of experience
Preferred Skills & Experience
  • Advanced understanding of AI technologies, tools, and models, with the ability to redesign processes leveraging AI capabilities.
  • Experience creating or supporting Microsoft Copilot Agents or similar AI agent solutions preferred.
  • Advanced knowledge of Agile product development methodologies.
  • Strong organizational skills with the ability to independently drive initiatives from concept through delivery.
  • Ability to understand and translate both technical and non-technical requirements into practical solutions.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Experience with in Global Corporate Trust, financial services, or other regulated industries preferred.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and…

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