Workplace Ambassador - Boston, MA

Work Location:

Boston, Massachusetts, United States of America

Hours:

40

Pay Details:$24.25 - 32.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

Job Description:

This role serves as a visible, mobile presence within the office environment, enhancing the workplace experience through hospitality, colleague support, space readiness, and operational coordination. Ensures shared spaces are welcoming, functional, and engaging while providing day-to-day support for colleagues, visitors, and workplace events.

Depth & Scope:

Maintains cafés, coffee stations, inclusive spaces, and meeting rooms to ensure they are organized, operational, and guest-ready

Manages inventory and replenishment of workplace supplies and amenities

Conducts regular workplace walkthroughs, identifies issues, and coordinates cleaning, maintenance, and repair activities

Provides real-time workplace assistance, guidance, and problem resolution for colleagues and visitors

Supports workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution

Performs furniture movement and room reconfigurations to support business and event requirements

Submits, tracks, and coordinates facilities and technology service requests

May support additional workplace safety responsibilities such as Fire Warden or First Aid Representative

Education & Experience:

Associate’s degree and/or Bachelor’s degree preferred0-2 years of related experience

Experience in office administration, hospitality, workplace services, facilities support, or a related field

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment

Customer service and hospitality-oriented mindset with demonstrated adaptability and initiative

Strong verbal communication and interpersonal skills with the ability to engage effectively with diverse audiences

Proficiency with Microsoft Office applications, including Word, Excel, and Power Point Physical  Requirements:

Never: 0%;
Occasional: 1-33%;
Frequent: 34-66%;
Continuous: 67-100%
Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Frequent Walking – Frequent Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Frequent Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Occasional Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the…