Manager of Creative Operations Job Boston area,Massachusetts USA,Business

WHOOP is hiring a Manager, Creative Operations to lead the day-to-day execution and continuous improvement of the systems, processes, and workflows that power the Creative organization
Reporting to the Director of Brand Operations & Production, this role will own intake, prioritization, resource planning, workflow governance, creative technology administration, and operational reporting across a diverse portfolio of creative initiatives
You will partner closely with Creative, Brand, Marketing, and Production stakeholders to ensure work is appropriately scoped, prioritized, resourced, and delivered efficiently while driving operational excellence across the organization
You will also play a key role in implementing, administering, and championing operational platforms, including digital asset management, workflow automation, and AI-enabled tools that support scalable creative execution
Own the end-to-end intake and prioritization process for Creative, ensuring work is aligned to business objectives, team capacity, and organizational priorities
Lead day-to-day workflow management across creative initiatives, providing visibility into project status, risks, dependencies, and delivery timelines
Manage resource allocation and capacity planning across the Creative team, proactively identifying workload imbalances, resourcing gaps, and opportunities to improve efficiency
Partner with Creative, Brand, Marketing, and Production stakeholders to establish clear project requirements, timelines, priorities, and success criteria
Lead and develop the Creative Operations team, establishing clear priorities, fostering operational excellence, and ensuring consistent execution across the creative portfolio
Develop and maintain operational processes, governance standards, and best practices that improve execution quality, consistency, and scalability
Own the administration, adoption, and continuous improvement of the Creative organization’s operational infrastructure, including project management platforms, digital asset management systems, workflow automation, and AI-enabled tools
Partner with the Director of Brand Operations & Production to implement and scale digital asset management capabilities, establishing governance standards, training programs, and asset management best practices across the organization
Build reporting frameworks and dashboards that provide visibility into team utilization, project health, delivery performance, and operational effectiveness
Drive continuous improvement across workflows, tooling, and team operations by identifying bottlenecks, implementing scalable solutions, and leveraging automation and AI to increase efficiency

Benefits

Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
Focus on Family:
We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
Get Invested:
In addition to a competitive base salary and 401k, you’re eligible to receive stock options to share in the future of WHOOP.
WHOOP +1:
Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
Health Matters:
Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
Find Your Fit:
Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
It Pays to Sleep:
Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
Location, Location,

Location:

You can’t beat the views from the rooftop of One Kenmore…