Administrative Director, Ambulatory APP Program

Administrative Director I, Ambulatory APP Program

Reporting to the Vice President of Ambulatory Clinical Operations, the Administrative Director I, Ambulatory APP Program works in close alignment with the clinical leaders of the APP program and the Administrative Director of the Inpatient APP Program. The Administrative Director I, Ambulatory APP Program assumes a broad scope of responsibility, including direct oversight and management of on-boarding, credentialing, budget, timekeeping, and recruitment of the Ambulatory APP program.

The Administrative Director I provides fiscal and human resources management and programmatic oversight in support of research and operational missions specific to their assigned areas of responsibility and may be asked to assume additional responsibilities to ensure successful business operations.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Staffing & Workforce Planning:
  Partner with Chief APPs and Clinical Leaders to assess staffing needs, develop schedules, communicate staffing changes, and monitor staffing levels through regular dashboards and performance metrics.
• Process Improvement & Operational Excellence:
  Lead and participate in cross-functional process improvement initiatives, identify opportunities to improve efficiency, and serve as a subject matter expert or departmental resource as needed.
• APP Workforce Integration &
  
  Collaboration:
  
  Partner with host hospitals, HR, Compliance, and internal stakeholders to support effective integration and coordination of the APP workforce across organizations and care settings.
• Strategic Planning & Program Implementation:
  Serve as a key liaison among Clinical APP Leadership, Ambulatory Operations, and host hospitals to align strategic priorities, support new programs and service lines, and contribute to major organizational initiatives, including the BI collaboration.
• Engagement, Recruitment & Organizational Development:
  Review employee engagement results and support action planning, collaborate on recruitment efforts, assist with leadership retreats, and provide administrative coverage and continuity across the APP structure during leaves and vacancies.
• Financial Management:
  Develop and monitor operating budgets, analyze P&L and productivity reports, manage expenses and reimbursements, and identify and resolve financial variances and discrepancies in partnership with Finance and Business Operations.
• Financial & Operational Analytics:
  Track APP productivity, inpatient/ambulatory sessions, clinical effort, staffing, volume trends, and other key metrics to inform financial and operational decision-making.
• Team Management:
  Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

• Exceptional organizational and project management skills, with the ability to prioritize and balance complex, interdependent initiatives, competing deadlines, and evolving operational needs in a dynamic healthcare environment.
• Strong strategic and analytical thinking, with the ability to synthesize operational, financial, staffing, and clinical data; identify opportunities and risks; and translate insights into actionable recommendations.
• Highly effective relationship-building and collaboration skills, with demonstrated ability to work successfully across all levels of the organization, including clinical and administrative leaders, faculty, APPs, frontline staff, and external hospital partners.
• Excellent communication, interpersonal, and negotiation skills, with the ability to convey complex information clearly,…