COO - Global Head of Business Operations, MD - State Street Investment Management

The State Street Investment Management (SSIM) Chief Operating Officer (COO) is seeking a Global Head of Business Operations (GHBO) to serve as a strategic partner and advisor and lead the integrated management of the Office of the COO. Reporting directly to the COO, the GHBO will coordinate business management, strategic execution, Finance Technology and organizational transformation across the global COO organization.

The GHBO will provide enterprise-wide leadership across business management, portfolio and program governance, financial planning, vendor and third-party oversight, market data, Finance Technology, communications and the Office of the COO. The role will establish the operating cadence, governance, management information and cross-functional coordination needed to translate strategy into measurable business outcomes. Working across Investments, Institutional, Cash, Global Client Coverage Group, the Chief Business Office, Finance, Technology, Data, Marketing and corporate functions, the GHBO will lead a globally distributed organization and influence senior stakeholders across multiple regions.

The successful candidate will combine strategic judgment, financial and technology acumen, disciplined execution and strong people leadership, with the adaptability and integrity required to operate effectively in a complex global environment.

• Partners with the COO to set strategic and operational objectives aligned with SSIM priorities, ensuring the COO organization meets or exceeds financial and performance benchmarks and key performance indicators. Tracks performance, identifies variances, issues and dependencies, and works with the COO leadership team to develop and execute corrective actions and delivery plans.

• Builds strong relationships across the COO executive leadership team and the broader organization to advance strategic initiatives.

• Partners with the COO leadership team to identify and implement process improvements and organizational optimization opportunities.

• Drives the development and production of productivity and efficiency metrics, business scorecards and executive reporting in partnership with COO leadership.

• Leads the COO quarterly business review process in partnership with COO leadership and business unit teams, ensuring timely completion of agreed actions.

• Serves as a key member of the COO leadership team; helps shape meeting agendas, coordinates follow-up with stakeholders and ensures effective information flow across the leadership team. Represents the COO on relevant IM regional and global operating committees, as appropriate.

• Partners closely with the COO’s Executive Assistant to ensure meetings are scheduled, follow-up actions are completed and ad hoc requests are addressed in a timely manner.

• Coordinates and manages projects, initiatives and commitments tied directly to the COO’s key priorities. In partnership with the COO leadership team, maintains an inventory of critical-path initiatives, provides visibility into progress and risks, and promotes alignment across Investments, Global Client Coverage Group, the Chief Business Office and corporate functions so the COO can remain focused on the highest-priority matters.

• Partners closely with the SSIM Chief Administrative Officer’s Office to execute the CEO’s high-priority and critical initiatives in support of annual business goals.

• Co-leads with Finance, in partnership with the COO leadership team, the annual COO strategic investment prioritization process aligned with the budget process. Identifies issues, dependencies and resource constraints that could affect successful execution of strategic priorities; escalates matters…