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Senior Enterprise Customer Success Leader

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Freshworks
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 102400 - 134400 USD Yearly USD 102400.00 134400.00 YEAR
Job Description & How to Apply Below
A technology company is looking for a Lead - Customer Success to manage and grow key accounts in Boston. This hybrid role involves building customer relationships, creating success plans, and collaborating with Sales to drive account expansion. Candidates should have 5-7 years of experience in customer-facing roles, with strong account management skills. The salary range is $102,400 - $134,400 USD base, plus variable compensation.

Join us to make a real impact in the customer success space.
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Position Requirements
10+ Years work experience
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