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Strategic CSM — AI-Driven SaaS Value
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-11
Listing for:
LinearB
Full Time
position Listed on 2026-02-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A leading software company based in Boston seeks a Customer Success Manager to partner with clients to leverage their AI Productivity Platform. This role involves managing customer onboarding, ensuring product adoption, and building strong client relationships. Ideal candidates should have 3-5 years of experience in a customer-facing role within the B2B SaaS sector, excellent communication skills, and a strong technical understanding of the Dev-Ops space.
The position involves collaboration with various teams to drive customer success and satisfaction.
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