Strategic Customer Success Leader — Retention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-14
Listing for:
CloudZero
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A tech company is hiring a Customer Success Manager to manage customer relationships from onboarding to renewal. This role requires at least 5 years of experience in a B2B SaaS environment and the ability to operate against revenue targets. The ideal candidate will have strong communication skills and experience in managing renewals and expansions. Responsibilities include collaboration with internal teams and building customer success plans.
The company offers a dynamic work environment with an emphasis on customer outcomes.
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