Call Center Representative
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-18
Listing for:
Alphabe Insight Inc
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Park 6 Logistic is a growing logistics company committed to operational excellence, efficiency, and long-term development of future leaders. We pride ourselves on building strong internal talent and providing structured growth paths for individuals who are motivated, analytical, and eager to learn the business from the ground up.
Job Description
We are seeking a motivated and professional Call Center Representative to serve as a key point of contact for clients and internal teams. This role focuses on handling inbound and outbound communications, providing accurate information, and ensuring a positive experience for every interaction. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment.
Responsibilities
- Handle inbound and outbound calls in a professional and timely manner
- Provide accurate information regarding services, schedules, and general inquiries
- Maintain clear and detailed records of all communications
- Resolve client questions and concerns efficiently
- Coordinate with internal departments to ensure smooth operations
- Uphold company standards for communication and service quality
- Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Professional demeanor and customer-focused mindset
- Basic computer proficiency and data entry skills
- Reliability and attention to detail
- Competitive salary ($42,000 - $46,000 per year)
- Growth opportunities within a growing organization
- Skill development and on-the-job training
- Supportive and professional work environment
- Stable, full-time position
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