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Strategic Customer Success Manager Retention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-19
Listing for:
Validity
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading software company is seeking a Customer Success Manager in Boston, MA. This role focuses on nurturing client relationships, ensuring customer satisfaction, and driving product adoption. The ideal candidate has 3-5 years in customer service, strong communication skills, and a passion for customer care. The position offers a competitive salary range of $70,000 - $80,000, benefits, bonuses, and stock options, with a hybrid working model.
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