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Strategic Customer Success Manager – Tech Platform

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Qodo
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – Tech Platform Growth
A leading technology firm in Boston is seeking a Customer Success Manager to enhance customer engagement with their platform. In this role, you will own strategic customer relationships, ensuring effective deployment and high adoption rates. The ideal candidate will have over 5 years of experience in Customer Success or a customer-facing role, excellent communication skills, and a collaborative mindset. This position offers a vital opportunity to shape customer success strategies in a fast-paced startup environment.
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