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Strategic CSM Developer-Focused AI Platform

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Qodo
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for Developer-Focused AI Platform
A leading tech startup in Boston is seeking a Customer Success Manager to guide customers in using their platform effectively, focusing on driving retention and growth. This role involves managing customer relationships, providing strategic advice, and collaborating across teams to ensure customer success. Ideal candidates will have over 5 years of customer success experience and a strong ability to engage with technical products.

If you thrive in fast-paced environments and value customer impact, we want to hear from you.
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