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Cloud Computing

Senior AWS Observability Success Strategist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Amazon
Full Time position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    Cloud Computing
  • IT/Tech
    Cloud Computing
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading cloud services provider is seeking a Principal Observability Customer Success Specialist to drive enterprise adoption and value realization for customers in their observability journeys. You'll engage across various customer personas, collaborate with AWS teams, and develop governance frameworks for sustainable adoption. This position requires deep technical expertise in observability solutions and the ability to facilitate customer success through tailored strategies.

The ideal candidate has extensive experience in customer-facing roles and cloud technologies.
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Position Requirements
10+ Years work experience
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