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Client Relationship Manager Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support

Senior Insurance Tech Customer Success Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Hi Marley
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 85000 - 157000 USD Yearly USD 85000.00 157000.00 YEAR
Job Description & How to Apply Below
A pioneering tech firm in insurance seeks a Senior Customer Success Manager in Boston to maintain high customer satisfaction and build lasting relationships. Key responsibilities include developing customer success plans, expanding client relationships, and tracking performance metrics. Ideal candidates will have 5-7 years of experience in customer success, proven relationship-building skills, and the ability to work cross-functionally. Compensation ranges from $85,000 to $157,000, with additional benefits that support employee well-being and professional growth.
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Position Requirements
10+ Years work experience
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