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Guest Services Agent: Front Desk & Guest Experience

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Stonebridge Companies
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner
Job Description & How to Apply Below
A hotel management company in Boston is seeking a Guest Service Agent to be the primary contact for guests. Responsibilities include checking guests in and out, managing the reservation system, and delivering excellent customer service. The role requires strong communication skills, a high standard of personal appearance, and the ability to handle cash transactions. Ideal candidates will have a one-year certificate from a college or technical school and previous customer service experience.

Opportunities for career growth are available.
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