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Patient Concierge
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-01
Listing for:
Massachusetts General Hospital
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading healthcare provider in Boston seeks an individual to enhance patient and visitor experiences. This role involves liaising between patients, families, and staff, providing exceptional customer service, and promoting a supportive environment. Candidates should possess a high school diploma and experience in customer service, along with strong interpersonal skills and the ability to navigate sensitive situations. The position requires frequent standing and walking, highlighting the dynamic nature of working in a busy hospital environment.
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