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Strategic Customer Success Manager for SaaS

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Jedox AG
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Account Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager for SaaS Growth
A leading technology company seeks a Customer Success Manager based in Boston (with remote options) to drive customer engagement and satisfaction. In this role, you will ensure onboarding, adoption, and renewal for a portfolio of clients. Ideal candidates should possess 5–7 years of experience in Customer Success and demonstrated ability to manage stakeholders effectively. Responsibilities include developing customer success plans and leading product demonstrations.

Join our dynamic team and make a significant impact on customer success.
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