Guest Services Agent
Job in
Boston, Suffolk County, Massachusetts, 02212, USA
Listed on 2026-03-03
Listing for:
Compass Group
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Compass Group - 65 East Cottage Street - Responsibilities:
Checks guests in and/or out of the hotel;
Promotes hotel services, amenities and upsells products to the guests;
Assists guests with check out payments or charges;
Promptly answers the telephone and email inquiries;
Fields and resolves guest complaints or escalates for resolution to appropriate department
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