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Customer Success Manager — AI-Driven SaaS

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Sensos
Full Time position
Listed on 2026-04-29
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager — AI-Driven SaaS & Renewals
Sensos is seeking a Customer Success Manager located in the Greater Boston area. The successful candidate will manage the full customer lifecycle, from onboarding to renewals and expansion, with strong technical support skills in a SaaS environment. Candidates should have 3-6 years of relevant experience, excellent communication skills, and the ability to work independently in a fast-paced environment. A background in supply chain or logistics is a plus.
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