More jobs:
Trainer, Bilingual
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-02
Listing for:
ABM
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Technical Support
Job Description & How to Apply Below
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM:
Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .
We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit
The Station Trainer works in concert with the Client and ABM Service Delivery to deliver all required training for each active line of service in the station. Responsible for scheduling, training, and recording all activity utilizing the applicable Learning Management System (LMS). Strives to conduct training in a best in class manner. Works with Senior Leadership in establishing and reviewing standards.
Regularly communicates status, needs, issues, approach, and recommendations. Utilizes the ABM Learning Spot (TLS) or the Clients' own Learning Management System (LMS) to launch, conduct, and record all training completions. Works with the Director of Training to address any changes needed in the curriculum.
Skills, Knowledge and Abilities
* High School Diploma with advanced college work preferred.
* In depth knowledge of the services that are provided and able to demonstrate the work practices and instructions necessary to achieve the ABM Way.
* Demonstrated knowledge of managing and building relationships with station stakeholders, including management, clients, and employees.
* Excellent written English, with proven ability to address students with language limitations.
* Excellent oral communication skills, with ability to engage different audiences, convey complex information in an accessible way and prepare and give presentations to different audiences.
* Excellent presentation skills in a classroom setting. Ability to command attention and maintain a high degree of engagement, as well as demonstrating active listening skills.
* Willingness to work all shifts as needed.
* Sound working knowledge of window based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
* Bilingual Preferred
* Works with Senior Leadership in establishing and reviewing standards. Regularly communicates status, needs, issues, approach, and recommendations.
* Utilizes the ABM Learning Spot (TLS) or the Clients' own Learning Management System (LMS) to launch, conduct, and record all training completions. Works with the Director of Training to address any changes needed in the curriculum.
* Works with local Safety Leadership to develop seamless transition from safety courses to technical knowledge courses.
* Works with the Field Leadership to develop a feedback mechanism that allows for review/ enhancements of training content that furthers our best in class mission. Works with Field leaders to ensure that the trainees transition to the job is seamless.
* Works with the Customer (Air Carriers and Airports) to ensure there is alignment with their Customer policies and standards.
Scope of Job
* Overall responsibility for the training compliance of the station including classroom and on the job activity.
Dimensions and Limits of Authority
* The Trainer works in collaboration with…
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