Customer Success & Data Analyst - Hybrid Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-02
Listing for:
Topsort
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Topsort is seeking a Customer Support Manager / CS Analyst for its Boston office. This hybrid role blends customer success with data-driven analysis, focusing on resolving customer inquiries while digging into data to surface insights.
The ideal candidate will have experience in customer support within a B2B SaaS environment and possess strong analytical skills. You will help customers with onboarding and provide operational support to enhance their experience.
This position requires excellent communication skills and a customer-first mindset.
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