Consultant, Customer Service Rep, Customer Service/HelpDesk
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-02
Listing for:
AWTB
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
About the job Holiday Consultant
About the Role:
Were seeking motivated individuals to join our team as Holiday Consultant, helping clients create stress-free vacations tailored to their preferences and goals. Youll provide personalized travel support, manage bookings, and ensure every trip runs smoothly from start to finish.
Responsibilities:
- Assist clients in planning and booking customized Holiday experiences.
- Offer destination insights, itinerary suggestions, and travel support.
- Manage reservations and documentation through our booking platforms.
- Build long-term client relationships through excellent communication and service.
- Stay informed about travel trends, destinations, and supplier updates.
- Strong communication and customer service skills.
- Detail-oriented with excellent organizational abilities.
- Comfortable working independently in a remote environment.
- Passion for travel and helping others create memorable experiences.
- Comprehensive training and ongoing professional development.
- Flexible, remote scheduling.
- Supportive mentorship and collaborative team culture.
- Access to travel education, supplier resources, and exclusive industry perks.
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