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Reservations and Communications Agent

Job in Boston, Suffolk County, Massachusetts, 02115, USA
Listing for: Four Seasons
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Four Seasons - 1 Dalton Street - Responsibilities:
Handle reservations for Four Seasons One Dalton and Four Seasons New York Downtown;
Capture sales from in-coming reservations calls and coordinate details of each reservation;
Run daily reports for department and related stakeholders;
Answer General Reservations emails and process brochure requests;
Handle guest complaints in accordance with Four Seasons policy
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