Office Services Specialist - On call Boston, Massachusetts

Job Overview

On‑Call Office Services Specialist (Floating) – Boston, MA. Provide administrative support, mail & shipping, print & reprographics assistance, office & facility support, front desk & guest services, and general client support.

• Process and sort inbound/outbound mail and packages while maintaining accurate chain‑of‑custody and shipping procedures.
• Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
• Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Welcome visitors, manage calls and visitor logs, and provide a professional concierge‑style experience for clients and guests.
• Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology, including working knowledge of MFD (multi‑functional device) equipment.
• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast‑paced environment.
• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
• High school diploma (or equivalent) required; 6+ months of work experience preferred.

• Exposure to multiple high‑profile client sites.
• Autonomy and trust from day one.
• Medical, dental, vision, HCFSA, DCFSA, HSA; commuter transit and parking; supplemental life insurance; accident insurance; critical illness; hospital indemnity; legal program; identification theft protection; pet discounts and insurance; group home and auto insurance; EAP; short‑term disability; life insurance; education discounts; 401(k) with matching; entertainment discounts; paid time off.
• Career growth opportunities, learning & development, and recognition programs.

• Approximately 50% of the time this position requires the following physical demands:
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity for operating office machinery and use of equipment such as ladders and binding machinery.
• Specific vision abilities including close vision, distance vision, ability to adjust focus and detect differences between colors and brightness for tasks such as MFP color calibration and print requests.

• Travel is an essential part of the role; reliable transportation is mandatory.
• Assignments may include traveling between SPS sites after arrival at your “home” location as required by business needs.
• Travel distance will be predominantly within the assigned region (25 miles radius).

$22 – $24 USD per hour.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, or any other status protected by applicable law.