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Strategic Customer Success Manager - Onboard, Expand, Renew

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Cyvl, Inc.
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, CRM System
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager, CRM System
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Cyvl, Inc. is seeking an experienced Customer Success Manager in Boston, Massachusetts. You will own the complete customer lifecycle from onboarding to renewal, acting as a trusted advisor and primary contact for clients.

The ideal candidate has over 4 years of experience in Customer Success, strong analytical skills, and is comfortable in a fast-paced startup environment. We offer comprehensive health coverage, a 401(k) plan, generous PTO, and professional development opportunities.

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