Dispatcher/Customer Service Representative; Plumbing & Heating
Job in
Boston, Suffolk County, Massachusetts, 02212, USA
Listed on 2026-06-13
Listing for:
Vaughan Plumbing And Heating, llc
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
The Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.
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