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Healthcare AI Customer Success Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: EliseAI
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Housing & Healthcare AI Customer Success Manager

Elise

AI is seeking a Customer Success Manager in Boston, MA, to own customer relationships and enhance user satisfaction through their SaaS products. The ideal candidate will guide customers in product use, resolve complex issues, and foster loyalty within the user base.

This role requires a deep understanding of customer goals and the ability to provide world-class support. Strong communication and accountability skills are essential. Benefits include equity, comprehensive medical coverage, and unlimited vacation.

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