Scaled CSM — Own CS Playbooks
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-13
Listing for:
Pylon
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Pylon, located in Boston, is looking for a Scaled Customer Success Manager to help manage customer interactions this role, you will be responsible for ensuring that every customer receives a high-quality experience, monitoring customer health, and managing the full lifecycle of customer communication.
Strong organizational skills and the ability to recommend strategic solutions are essential. The position offers impressive perks including fully covered health insurance and unlimited PTO.
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