Strategic Customer Success Manager — Hybrid; Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-15
Listing for:
MongoDB
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mongo
DB seeks a Customer Success Manager based in Boston to drive customer retention and success. You'll act as a trusted advisor, helping customers navigate their Mongo
DB journey and maximize their investment.
Your role involves building relationships, tracking customer outcomes, and collaborating with internal teams to deliver measurable results. Applicants should have 5 to 7+ years of relevant experience and a bachelor's degree in a technical field.
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